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TERMS & CONDITIONS

A legal disclaimer

Welcome to Siraat. These Terms and Conditions (“Terms”) govern your use of our website www.siraatstudios.co.za and purchases made through our store. By accessing this site and/or placing an order, you agree to be bound by these Terms. This website is operated by\Siraat Studios, a made-to-order fashion brand based in South Africa. Throughout the site, the terms “we”, “us” and “our” refer to Siraat Studios.

Terms & Conditions - the basics 

Made-to-Order Policy

  • All garments are made to order. This means production begins only once your purchase is confirmed.

  • As each item is made specifically for you, we do not accept returns, refunds, or exchanges under any circumstances unless the item arrives damaged or incorrect due to our error.

Order Process & Payment

  • Orders must be paid in full at the time of purchase.

  • We accept [list your payment methods].

  • Please ensure all product details (size, color, customization) are correct before placing your order, as changes cannot be made once production begins.

Shipping & Delivery

  • Shipping costs and estimated delivery times will be provided at checkout.

  • Delivery times may vary based on production schedules and your location.

  • We are not responsible for delays caused by courier services or customs.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos and your order number.

  • We will assess the issue and, if approved, arrange a replacement or partial refund at our discretion.

Intellectual Property

  • All content on this site—including designs, logos, photos, and text—is the property of [Your Brand Name] and protected under copyright laws.

  • You may not reproduce or use our content without permission.

Limitation of Liability

  • We are not liable for indirect or consequential losses due to delays, misuse of products, or misuse of the website.

Privacy

Changes to Terms

  • We may update these Terms from time to time. The most current version will always be available on this page.

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