PRIVACY POLICY

A legal disclaimer

At Siraat, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.siraatstudios.co.za and place orders through our store.

Information We Collect

When you use our website or make a purchase, we may collect the following personal information:

Contact information: name, email address, phone number, shipping address.
Payment details: billing address, payment method (we do not store your card details).
Order information: items purchased, custom requests, sizing info.
Technical data: browser type, IP address, device type, and browsing behaviour (collected via cookies).

How We Use Your Information

We use your information to:

Process and fulfil your orders
Communicate with you about your purchase
Respond to inquiries or customer service requests
Improve our website and services
Send occasional updates or promotions (only if you’ve opted in)

How We Protect Your Information

We take reasonable measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment processing is handled securely by trusted third-party services (e.g., Payfast, PayPal, etc.).

We use cookies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to disable cookies if you prefer, but some features of our website may not function properly without them.

Third-Party Services

We may use trusted third-party tools (e.g., email marketing platforms, analytics services) to support our business operations. These third parties only have access to the information necessary to perform their functions and are not permitted to use it for other purposes.

Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate or outdated information
Ask us to delete your data (where applicable)

To exercise any of these rights, contact us at contact.siraatstudios@gmail.com

Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

If you have any questions or concerns about this Privacy Policy, feel free to contact us:
📧 Email: contact.siraatstudios@gmail.com
🌍 Website: www.siraatstudios.co.za